Is your organization responsible for the care of out-patient or those at home, a manufacturer of pharmaceuticals, research involving patients or participants, or responsible for the administration of patient care plans? Would the support of your patients or participants benefit from a solution that collects, reports and analyzes data regarding a patient’s adherence to their medication schedule, or provide information on side effects, or reasons for why they don’t take their meds?
Patients not properly adhering to their medication prescription leads to a number of cost and quality of care issues. Medication is wasted, the patient has a lower chance to regain their health and suffers reduced functional abilities, and medical resources such as urgent care visits and admissions and added nursing home stays, often result. These avoidable costs may equal as much as $300 Billion each year with hundreds of thousands of lives at risk.
Medication adherence is a complex challenge to properly manage. In particular, medications that are the direct responsibility of the patient to administer add extra issues on top of the normal challenges. Medications for diabetes and oral oncolytics for the treatment of cancer are examples of drugs managed by patients while outside the supervision of the care provider. Other issues like forgetfulness, late refills, and discussion with insurance providers over medication cost, age and socio-economic disparity all contribute to the challenge of proper medication adherence.
Current medical research and many professional organizations site the need for Quality Improvement processes that specifically measure patient satisfaction through medication adherence success. And Alternate Payment Models (APM’s) and the Merit Based Incentive Payment System (MIPS) recognize reimbursement to care providers, for meeting such value based measures. If patients are not taking their medication as prescribed their quality of care wont be satisfactory. Or if a care provider doesn’t understand why the patient is non-adherent, it is difficult to improve their behavior.
Simple messaging services serve well as reminders for the patient to take meds or attend appointments, but don’t collect and analyze patient data on medication side-effects or reasons for non-compliance, or use algorithms to track a patient’s adherence history, and send automatic alerts when behavior is not compliant. Reminder services offered by Electronic Health Record (EHR) solutions are costly and face difficult implementation schedules. And are mostly proprietary.
The NotifiUs Patient Engagement Platform (PEP) solution provides a range of Quality Improvement tools from simple text reminders to gathering and analyzing patient data with integrated algorithms that track and report patient health measures and send alerts if those measures are not improving. A healthcare professional can use the PEP on a stand-alone basis or share data with an existing EMR solution for patient information update or for reimbursement. A unique Patient Engagement Record (PER) is configured for each patient to schedule adherence reminders and to send follow up “intelligent text messages” to survey patient progress with their medication adherence schedule, tack side effects or reasons for non-adherence and profile a complete care plan for each patient centered around improving their medication adherence behavior.